Dougherty County School System

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Facilities/Capital Projects Customer Satisfaction Survey


The Facilities Department is committed to continuous improvement in the services we provide. It is important to us that you experience excellent customer service while we work to meet your needs. We value your comments and suggestions and would appreciate your taking a few moments to let us know how you feel we are doing.

How would you rate the response time of the maintenance department?
The job was done correctly the first time without someone having to come back for rework.
How would you rate the communication and follow-up of the maintenance department?
The work area was left in a clean and orderly manner.
How would you rate the quality of the work performed by the maintenance department?
How would you rate the department's scheduled maintenance appointments?
The maintenance crew completes tasks other than those already identified when visiting your location?
New issues or concerns were brought to the maintenance team's attention?
While staff was at your location, did they react positively to complaints?
How would you rate the effectiveness of the current work order program, SchoolDude?
Grounds are maintained and provide a pleasing environment.
Obtaining service from the custodial staff is easy and accessible.